Privacy Policy

This privacy policy (“Policy”) describes how we collect, protect
and use the personally identifiable information (“Personal
Information”) you (“User”, “you” or “your”) provided on the
http://www.aelonline.co.uk website and any of its products or
services (collectively, “Website” or “Services”) owned and
operated by Ael Solar Solutions – Electrical Contractors (“Ael
Solar Solutions – Electrical Contractors”, “us”, “we” or “our”). It
also describes the choices available to you regarding our use
of your personal information and how you can access and update this information. This Policy does not apply to the
practices of companies that we do not own or control, or to
individuals that we do not employ or manage

We receive and store any
information you knowingly
provide to us when you
create an account, make a
purchase, fill any online forms on the Website.
When required, this
information may include
your email address, name,
phone number, address, or
other Personal Information.
You can choose not to
provide us with certain
information, but then you
may not be able to take
advantage of some of the
Website’s features.

You are able to access, add to, update and delete certain
Personal Information about you. The information you can
view, update, and delete may change as the Website or
Services change. When you update information, however, we
may maintain a copy of the unrevised information in our
records. We will retain your information for as long as your
account is active or as needed to provide you Services. Some
information may remain in our private records after your
deletion of such information from your account. We will retain
and use your information as necessary to comply with our
legal obligations, resolve disputes, and enforce our
agreements. We may use any aggregated data derived from or
incorporating your Personal Information after you update or
delete it, but not in a manner that would identify you
personally

When you visit the Website,
our servers automatically
record information that
your browser sends. This
data may include
information such as your
computer’s IP address,
browser type and version,
operating system type and
version, language
preferences or the
webpage you were visiting
before you came to our
Website, pages of our
Website that you visit, the
time spent on those pages,
information you search for
on our Website, access
times and dates, and other
statistics

Any of the information we collect from you may be used to
improve customer service and respond to queries and emails
of our customers; process transactions; send notification
emails such as password reminders, updates, etc.; run and
operate our Website and Services. Non-personal information
collected is used only to identify potential cases of abuse and
establish statistical information regarding Website traffic and
usage. This statistical information is not otherwise
aggregated in such a way that would identify any particular
user of the system

We offer electronic
newsletters to which you
may voluntarily subscribe at
any time. You may choose
to stop receiving our
newsletter or marketing
emails by following the
unsubscribe instructions
included in these emails or
by contacting us. However
you will continue to receive
essential transactional
emails

We secure information you provide on computer servers in a
controlled, secure environment, protected from unauthorised
access, use, or disclosure. We maintain reasonable
administrative, technical, and physical safeguards in an effort
to protect against unauthorised access, use, modification, and
disclosure of personal information in its control and custody.
However, no data transmission over the Internet or wireless
network can be guaranteed. Therefore, while we strive to
protect your personal information, you acknowledge that (i)
there are security and privacy limitations of the Internet which
are beyond our control; (ii) the security, integrity, and privacy
of any and all information and data exchanged between you
and our Website cannot be guaranteed; and (iii) any such
information and data may be viewed or tampered with in
transit by a third party, despite best efforts

We may disclose
information about you to
our affiliates for the
purpose of being able to
offer you related or
additional products and
services. Any information
relating to you that we
provide to our affiliates will
be treated by those
affiliates in accordance with
the terms of this Privacy
Policy.

In the event we become aware that the security of the
Website has been compromised or users’ Personal
Information has been disclosed to unrelated third parties as a
result of external activity, including, but not limited to, security
attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not limited to,
investigation and reporting, as well as notification to and
cooperation with law enforcement authorities. In the event of
a data breach, we will make reasonable efforts to notify
affected individuals if we believe that there is a reasonable
risk of harm to the user as a result of the breach or if notice is
otherwise required by law. When we do, we will post a notice
on the Website and send you an email.

We will disclose any
information we collect, use
or receive if required or
permitted by law, such as to
comply with a subpoena, or
similar legal process, and
when we believe in good
faith that disclosure is
necessary to protect our
rights, protect your safety
or the safety of others,
investigate fraud, or
respond to a government
request

We reserve the right to modify this privacy policy relating to
the Website or Services at any time, effective upon posting of
an updated version of this privacy policy on the Website.
When we do, we will revise the updated date at the bottom of
this page. Continued use of the Website after any such
changes shall constitute your consent to such changes

You acknowledge that you
have read this Policy and
agree to all its terms and
conditions. By using the
Website or its Services, you
agree to be bound by this
Policy. If you do not agree
to abide by the terms of this
Policy, you are not
authorised to use or access
the Website and its
Services.